Detailed Skills Analysis

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Skills Analysis Purpose

Skills Analysis For: Individual , Startup , Small Business , Department , Organisation , Project
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Skills Review

  1. Review skills that are important for your purpose.
  2. Select the skills you have and select the level. Level descriptions appear by hovering mouse over radio selection objects.
  3. Select the skill level you want to acheive if at a higher level.
  4. Click button at the bottom to make your custom export skills analysis list.

    5. Hover level descriptions require focus on this web page. If level descriptions do not appear, click on a blank part of this web page.
    Note, not all skill levels have a description. 'no level description' will appear instead. Ignore these.

    Skill Category / Name Skill Description Skill Level Selection

    1 Follow, 2 Assist, 3 Apply, 4 Enable, 5 Advise, 6 Initiate, 7 Inspire
    STRATEGY AND ARCHITECTURE
    IT governance Establish and oversight of organisation IT including supply, demand, decision making, costs, risks, benefits. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    IT strategy and planning Strategic planning is a process in which organizational leaders determine their vision for the
    future as well as identify their goals and objectives for the organization.    		 Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information management Develop and analyse information structures, support business decision making & maintain data content policies. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information systems coordination Sharing services and information using common approaches across a large organisations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information security Design & implement security controls, create management strategies to maintain confidentiality & integrity. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information assurance Ensure stakeholder confidence of information, storage and transmission. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Analytics Information resulting from the systematic analysis of data or statistics. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information content publishing Manage data collection, assembly and publishing including structured and semi-structured forms. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Consultancy Provide advice, assistance, planning, delivery of info systems based on expertise and experience. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Technical specialism Provide expert advice for technology, techniques, product or applications. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Research Advance knowledge using innovation, experiments, evaluation to reach goals. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    IT management Management of IT including change processes & service improvement while meeting business performance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Financial management Overall financial management of assets & resources used for services while maintaining compliance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Innovation Recognise and exploit business opportunities by providing IT to ensure more efficient & effective performance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Business process improvement Identify alternate approaches for business activities such as automation, assessment of costs & benefits. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Enterprise and business architecture Create methods & models for enterprise future that enables evolution. Translate business strategy to operations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Business risk management Plan and implement organisation processes to manage risk to success including IT, power, supplies and data. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Sustainability strategy Create IT strategy for consumption and sources of supplies and energy and work within regulatory frameworks. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Emerging technology monitoring Identify new hardware, software, communication technologies and their value to an organisation. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Continuity management Identify critical business processes & risks & contingency plans. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Sustainability management Plan and manage changes to IT, systems, processes, practices to reduce consumption of energy and materials. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Network planning Create & maintain network plans, comms, data, voice with service levels. Includes copper, fibre and wireless. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Solution architecture Develop frameworks for hardware software components integration for current and future business needs. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Data management Manage practices and process for integrity, safety and availability of all forms of data and data structures. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Methods and tools Ensure appropriate planning, testing, operation, maintenance of systems adopted throughout organisation. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    CHANGE AND TRANSFORMATION
    Portfolio management Ensure IT portfolio of programmes, project and services meets business strategies continuously. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Programme management Coordinate related project and dependencies meet business strategies including monitoring, costs and staffing. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Project management Manage projects for business processes & resources & skills within cost & time. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Portfolio, programme and project support Includes portfolio/project definitions, advice on development, production and maintenance of business cases. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Business analysis Design, investigate, analysis, review, propose business functions and processes, information used and sources. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Requirements definition and management Define and manage business goals and initiatives for effective delivery of changes. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Business process testing Plan, design, execute process tests for usability, ergonomics and performance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Change implementation planning and management The definition and management of the process for deploying and integrating new digital capabilities into the business in a way that is sensitive to and fully compatible with business operations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Organisation design and implementation The design and implementation of an integrated organisation structure, role profiles, culture, performance measurements, competencies and skills, to facilitate strategies for change and for training to enable the change. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Benefits management Monitor benefits from projects and try to optimise impacts for individuals and synergy of teams. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Business modelling Produce representations of real world business processes, data, organisation and time. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Sustainability assessment Evaluate sustainability of operations, IT services, devices. Establish scheme to track consumption with feedback. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    DEVELOPMENT AND IMPLEMENTATION
    Systems development management A process for planning, creating, testing, and deploying an information system. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Data analysis Investigate, evaluate, classify information structures for real world development and linking. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Systems design Design information systems to meeting business needs while maintaining enterprise architecture compatibility. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Network design Produce network designs, strategies & documentation for voice, data, email, mobile, Internet, Intranet systems. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Database design Specify, design and maintain systems for storage of structured and unstructured business information. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Programming/software development Design, create, test, & document new and amended programs to agreed standards. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Animation development The design and development of animated and interactive systems such as games and simulations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Safety engineering Apply methods to manage risks through system development during whole lifecycle including re-use. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Sustainability engineering Application of methods to assure sustainability of whole life cycle in terms of energy, materials & reuse. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Information content authoring Plan, design, create, manage text and graphical information in electronic formats. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Testing Testing of design, management, execution adhere to performance required using tools, test cases, scripts & report. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    User experience analysis Communication of user's perceptions and responses that result from use of a product or service. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    User experience design Is the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    User experience evaluation Refers to a collection of methods, skills and tools utilized to uncover how a person perceives a system. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Systems integration Logical integration of components & systems & interfaces to create operational services. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Porting/software integration Integrate software products to produce new platform-specific versions. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Hardware design Create plans for physical components to fit into a system architecture. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Systems installation/decommissioning Installation, testing, decommissioning, removal of software & hardware to agreed standards. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    DELIVERY AND OPERATION
    Availability management Define, analyse, plan, measure & improve availability while meeting service requirements of business. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Service level management Plan, control, review, audit service provision to meet business requirements & service agreements. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Service acceptance Achieve formal confirmation that acceptance criteria have been met including functionality, support and quality. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Configuration management Lifecycle planning, control, management of documentation for software, hardware, systems. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Asset management Manage lifecycle of hardware, software, knowledge, inventory, usage, disposal. Optimize cost of ownership. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Change management Management of changes of service infrastructure including requests for change and emergency changes. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Release and deployment Manage processes to package, build, test & deploy changes/updates/releases including handover to operations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    System software Provision of expertise to install & maintain operating systems, data management, automation & utility software. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Capacity management Manage capabilities of hardware, software & network to meet needs and forecast future demands. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Security administration Monitor and authorise access to IT systems manage compliance. Admin duties relating to security management. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Penetration testing Is the practice of testing a computer system, network or Web application to find vulnerabilities
    that an attacker could exploit.    		 Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Radio frequency engineering Deploy, integrate & maintain RF and analogue elements of IT. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Application support Support users and services to achieve necessary functions while maintaining documentation & enhancements. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    IT infrastructure Refers to an enterprise's entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Database administration Install, configure, upgrade, administer, monitor & maintain physical databases. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Storage management The planning, implementation, configuration & tuning of storage hardware and software including online / offline. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Network support Provide network maintenance & support services such as resolving problems & monitoring performance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Problem management Resolve (reactive & proactive) incidents and problems through a information systems lifecycle. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Incident management Process and coordinate timely responses to incidents, monitor resolution and keep stakeholder up to date. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Facilities management The planning, control & management of all the facilities which collectively, make up the IT estate. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    SKILLS AND QUALITY
    Learning and development management Manage professional development & provide IT training to develop business and technical skills. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Learning assessment and evaluation Evaluation of knowledge and skills by any means whether formal or informal against a framework. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Learning design and development Design, create, package & maintain resources for education & training to suit audience. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Learning delivery Transfer business and technical knowledge with professional attitudes to facilitate learning & development. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Teaching and subject formation Design, develop, deliver and assess curricula for computing and information technology at any level. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Performance management The optimisation of performance of people, including determination of capabilities, integration into teams, allocation of tasks, direction, support, guidance, motivation, and management of performance. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Resourcing Resource management of IT workforce to enable service delivery. Provide advice on acquiring IT resources. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Professional development Facilitate development of IT practitioners including training, monitoring & meeting business requirements. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Quality management The application of techniques for monitoring and improvement of quality to any aspect of a function or process. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Quality assurance Ensure quality standards are adhered to and best practices used throughout the organisation. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Quality standards The develop, maintain, control & distribute quality standards. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Conformance review Independent assessment of activity, process, deliverable, product of service to agreed standards. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Safety assessment The assessment of safety-related software systems to determine compliance with standards and safety. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Digital forensics The collection, processing, preserving, analysing, and presenting of computer-related evidence in support of security vulnerability mitigation and/or criminal, fraud, counterintelligence, or law enforcement investigations. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    RELATIONSHIPS AND ENGAGEMENT
    Sourcing Find out where (something) can be obtained. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Contract management The overall management and control of the operation of formal contracts between organisations and suppliers. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Relationship management Is a strategy in which a continuous level of engagement is maintained between an organization and its audience. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Customer service support Range of services provided to assist customers in making cost effective and correct use of a product.
    It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.    		 Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Digital marketing The marketing of products or services using digital channels to reach consumers. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Selling Identify sales prospects, develop customer interest, prepare bids, execute sale of IT or related products. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Sales support Provide technical advice & assistance to sales force, prospective client including customer development. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Product management Is an organizational lifecycle function within a company dealing with the planning, forecasting, and production, or marketing of a product or products at all stages of the product lifecycle. Have skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7
    Want skill level: NA , 1 , 2 , 3 , 4 , 5 , 6 , 7





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